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Accessing or amending personal information

Accessing or amending personal information

To carry out its duties, the Commission may need to collect, store, use and disclose personal information. We treat confidentiality and your privacy very seriously.

Using and disclosing information

When dealing with a complaint, we may disclose your personal information to:

  • the complainant
  • the person named in the complaint and their legal representative 
  • the regulatory authority (either the Bar Association of Queensland or the Queensland Law Society).

If the complaint proceeds to a disciplinary hearing, your personal information may also be disclosed to a disciplinary body, such as the Queensland Civil and Administrative Tribunal (QCAT) or the Legal Practice Committee (the Committee).

The Commission’s collection, storage, use and disclosure of your personal information is regulated by the Information Privacy Act 2009 (IP Act) and the Legal Profession Act 2007.

Security and privacy

Under the Public Records Act 2002, any email correspondence with the Commission may be retained as a public record. 

The information technology staff at the Department of Justice and Attorney General may monitor emails for system troubleshooting, maintenance and security.

This site does not provide open access facilities for securely transmitting information across the internet. You are advised that there can be risks with transmitting information across the Internet.

This site may contain links to non-Queensland Government websites. The department is not responsible for the privacy or security practices or the content of such websites.

Website user privacy

The Commission may log information about website visitors for statistical and diagnostic purposes, including:

  • the requesting IP address
  • the type of browser used
  • the date and time of visit
  • the pages and resources accessed and downloaded
  • the previous site visited.

The Commission takes precautions to protect all data from loss, unauthorised access or use, unauthorised modification or disclosure, and general misuse.

Cookies

This website uses cookies to collect information about our visitors and to track advertising campaign data. A 'cookie' is a small file that is sent to your computer when you visit our website. When you visit our website again, the cookie provides us with information about your interactions within our website. Cookies may store user preferences and other information. You can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some of our website features or services may not function properly without cookies.

Accessing personal information

To access your personal information, you can submit an IP application.

Information collected

Unless you specifically tell us, the department will not know who you are. Any personal information you provide will be used for the purpose specified at the time it is collected, and will otherwise be managed in accordance with the IP Act.

Amending personal information

You may apply to the Commission to amend your personal information if it is inaccurate, incomplete, outdated or misleading.

Your personal information can’t be accessed by anyone else, except as allowed by the IP Act, Right to Information Act 2009 (RTI Act) or other relevant legislation.

Request an amendment of your personal information by post or in person.

Post
Legal Services Commission
PO BOX 10310 Adelaide Street
Brisbane QLD 4000

In person
Level 30, 400 George Street
Brisbane QLD 4000

Evidence of identity

If you are seeking to access or amend your personal information (or do so on behalf of another person), you must provide a certified copy of your identification document.

Privacy concerns

If you have concerns with the way the Commission has used information, contact us or make an enquiry.